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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- It is going to be very rare that Fontosaurus sells anything that requires shipping. In the case that the foundry does actually do something like that, shipping costs will vary based on type selected and your distance from Minneapolis, Minnesota. All physical items will ship within 1-2 business days from the time of order.
- Privacy & Security
- Your privacy and the security of your data is very important. Fontosaurus vows to never sell, share, or release your information without your consent. Should your data ever be compromised, you will be notified via email. This is important to you, and therefore, it's important to everyone at Fontosaurus.
- Returns & Replacements
- As we are selling digital products, there are no returns or refunds available. If you find a technical fault with a font, we will gladly update that font and ensure that you are able to download it again at no charge. (Note: this does NOT include creative feedback/changes.) Every font you purchase will be downloadable a finite (to-be-determined) number of times, via your user account. Beyond that number, you will have to purchase the font again.
- Ordering
- Currently, we use Google Checkout to handle our order processing. In the future, we hope to add authorize.net.
- Payment, Pricing & Promotions
- Fontosaurus reserves the right to change prices and initiate sales of its products at any time. Rain checks are not available (digital products don't run out).
- Viewing Orders
- Your order history can be viewed via the My Account link, above.
- Updating Account Information
- Please keep your account information current -- this can be updated via the My Account link, above. This information will be used solely for Fontosaurus purposes and will not be shared, per our Privacy Policy (noted above).
